Privacy Policy MedBalance
Protecting your private information is our priority. This Statement of Privacy applies to MedBalance / MedBalance Labs, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Mobile App include MedBalance. The MedBalance website is a Mobile App site. By using the MedBalance website or phone app, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, MedBalance may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
MedBalance collects and uses your personal information to operate its website(s) and deliver the services you have requested.
MedBalance may also use your personally identifiable information to inform you of other products or services available from MedBalance and its affiliates.
Sharing Information with Third Parties
MedBalance does not sell, rent or lease its customer lists to third parties.
MedBalance may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MedBalance , and they are required to maintain the confidentiality of your information.
MedBalance may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MedBalance or the site; (b) protect and defend the rights or property of MedBalance ; and/or (c) act under exigent circumstances to protect the personal safety of users of MedBalance , or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by MedBalance . This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MedBalance website.
Security of your Personal Information
MedBalance secures your personal information from unauthorized access, use, or disclosure. MedBalance uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
MedBalance does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, MedBalance may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from MedBalance , you may opt out of such communications by Unsubscribe.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Developer’s Data Retention and Deletion Policy
- Data Retention Principles: We are committed to only retaining personal and related data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
- Retention Periods: Data collected and processed by our applications or services will be retained for a specific duration as follows:
- User Account Information: Retained for the duration the account remains active, becomes inactive, 10 years, or unless the user requests deletion.
- Operational Logs and Data: Retained for the duration the account remains active, becomes inactive, 10 years, or unless the user requests deletion.
- Transactional Data: Retained for the duration the account remains active, becomes inactive, 10 years, or unless the user requests deletion.
- Data Deletion: Upon the expiry of the retention periods set out above, or upon an applicable user’s request, we will securely delete or anonymize the relevant data in accordance with our standard data deletion procedures.
- User Requests: Users can request the deletion of their data at any time. Once a request for data deletion is received, we will process the request within [XX days], unless there are valid legal or operational reasons to retain some or all of that data.
- Backup Systems: Data might remain in backup systems for a period of time even after deletion from our active systems. However, such data will be deleted in accordance with our backup retention policies and will not be available for recovery after that period.
- Exceptions: Notwithstanding the above, we may retain data to resolve disputes, enforce our user agreements, or comply with legal obligations; in such cases, the specific data will be retained for the period required by the relevant laws or regulations.
- Updates to this Policy: We may update our data retention and deletion policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please refer back to this section regularly to stay informed about our data retention practices.
Privacy Point of Contact and Inquiries
Designated Privacy Contact: We have designated a privacy contact to address any questions, comments, or concerns you might have regarding our privacy practices or this Privacy Policy.
Email: privacypolicy@baisavhealth.com
Mailing Address:
Global Health Science Solutions LLC
PO Box 253
1080 Bichara Avenue
Lady Lake, Florida 32159
Submitting Inquiries: If you have any questions, comments, or concerns about our collection, use, or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are listed above.
- When contacting us, please provide detailed information about the inquiry or complaint so that we can best assist you.
Response Time: We aim to respond to all inquiries within 30 days. If your inquiry or complaint is complex, it may take longer. We will notify you if this is the case and keep you updated throughout the process.
Updates to Contact Details: We may update our privacy contact details from time to time. Please refer to this section for the most up-to-date contact information.
Changes to this Statement
MedBalance reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.