At MedBalance Labs, we are committed to providing you with high-quality services and products. If you are not fully satisfied with your purchase, please review our refund policy below.
1. General Refund Policy
All purchases made through MedBalance Labs are subject to our refund policy. We aim to ensure that our customers are satisfied with their experience and the services/products provided.
2. Eligibility for Refunds
Refunds may be requested for the following reasons:
- The product or service was not delivered as described.
- The product was defective or damaged upon arrival.
- You experienced technical issues that prevent access to the service.
3. Requesting a Refund
To initiate a refund, please contact our customer support team within 30 days of your purchase. You will need to provide:
- Your order number.
- A description of the issue.
- Any relevant documentation (e.g., receipts, photos of damaged products).
4. Refund Process
Once your refund request is received and reviewed, we will process it within 10 business days. If approved, the refund will be issued to the original payment method.
5. Non-Refundable Items
Certain items may be non-refundable, including:
- Services that have been fully rendered.
- Digital products that have been downloaded or accessed.
6. Changes to the Refund Policy
MedBalance Labs reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.
7. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
Email: info@medbalancelabs.com
Phone: +1 844 407 7746
Address: 1080 Bichara Blvd, The Villages, FL 32159