At MedBalance Labs, we strive to ensure that your orders are processed and delivered promptly. Please review our shipping and delivery policy below for important information regarding your purchases.
1. Order Processing Time
All orders are processed within [insert processing time, e.g., 2-5 business days]. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Overnight Shipping
Shipping methods and costs will be displayed at checkout.
3. Delivery Times
Estimated delivery times vary based on the shipping method selected and your location:
- Standard Shipping: [insert estimated delivery time, e.g., 5-7 business days]
- Expedited Shipping: [insert estimated delivery time, e.g., 2-3 business days]
- Overnight Shipping: [insert estimated delivery time, e.g., 1 business day]
Please note that delivery times may be affected by external factors such as weather, holidays, or carrier delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and your location. You will see the total shipping fee before completing your purchase.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment’s progress on the carrier’s website.
6. International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information.
7. Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange for reshipment or issue a refund, minus shipping costs.
8. Contact Information
If you have any questions or concerns regarding your order’s shipping and delivery, please contact us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Mailing Address]